One fine morning as restaurant owner Gene Moshel walked into his deli in the bustling city of New York. His eyes set on one cause – digitise the way things work. He used his Apple computer as a server and…
Ever wondered how you can serve your customers anytime and anywhere they wish and that too without investing your time? How to keep them engaged even if you are around? Why are chatbots so popular these days? Are chatbots really…
A chatbot is a service, powered by machine learning algorithms and sometimes artificial intelligence, that you interact with via a chat interface. Chatbots are useful for a growing number of use cases. In any case, you shouldn’t put resources into…
Maximizing sales and profitability in this competitive world of automobile industry sales is being driven more by customer service. With Customer Service being a key differentiator in attracting new customers, deepening relationships with existing ones and increasing service revenues, it…